Telephonic communication remains one of the most important business tools available today. However, the need for applications and services that work seamlessly with voice technology drives the convergence model that brings data and voice together.
There are drivers that are leading to the integration of IP, analogue and mobile services, such as an increase in remote and telecommuting employees, the trend for employees to be always available and increased work pressures requiring instant decisions and more collaboration that is efficient in order to make informed decisions.
Altron Nexus Cloud Voice as a Service is a hosted solution, which uses a unique combination of best-in-class technologies to deliver innovative telephony to businesses over an IP service.
Cloud Voice as a Service is the answer and alternative to the technologically stagnant and expensive on premise phone system. Our solution is also known as Cloud/ Hosted PBX.
Some of the benefits of this solution are that it provides adaptability, scalability, reliability, and cost-efficiency. It also provides the ability to keep up with the fast-paced technological changes and is not only secure but also reliable.
Cloud Voice as a Service replaces the traditional on premise PBX whether it be analogue or on-site IP PBX. Customers no longer have to buy, manage or maintain voice equipment as we provide them with the option to lease this service through our hosted platform, which sits off site in a secure location. Customers no longer need to worry about power surges, lightning strikes, physical access and intrusions via the Internet as we provide the relevant security.
Some of the components that enable access to our Cloud Voice as a Service are a high-speed internet connection or a private last-mile link per site. Configuration of a dedicated Quality of Service class will be necessary to enable priority of voice traffic over data. This can be configured on an Altron Nexus Customer Premise Equipment (CPE), which will be installed at the customer site. In the case that the customer has their own last mile link from another service provider, we can still deliver the service but can not guarantee quality of service over the link.