The Smart One supports interconnection and unified voice dispatch across multiple voice communication systems and terminals, including PMR systems such as digital trunked radio (DMR/TETRA), digital conventional, analog trunked radio, analog conventional, public network systems such as PSTN and PLMN, and VoIP systems. The Smart One also features visualized dispatch based on the map and real-time poll of radios’ GPS data. With the cascading installation in different regions, the Smart One enables flat and multi-level dispatch.

• Interconnection between various kinds of systems
  Supporting wired and wireless access
  Supporting multiple communications interfaces, such as API, ISSI, CSSI and SIP
  Supporting access of various systems, such as TETRA, DMR, MPT, XPT, PSTN, PABX and UHF
  Supporting access of systems and radios provided by mainstream manufacturers

• Diverse voice and message dispatch functions
  Supporting individual calls, group calls, crosspatch, broadcast calls, priority calls, emergency calls, conferences, concurrent calls, call interruption, call overriding, call transfer, call hold and resume, call alert, discreet listening, ambience listening, etc.

• Supporting status and text messages
• Map-based dispatch
  Periodical pulling of radios’ GPS data
  Display of real-time locations of radios on the map
  Calling or messaging directly on the map

• Unified dispatch interface
  All systems and radios can be operated in one interface
  Users can create several workspaces for different kinds of operations
  Function authorities and radio access can be controlled by license

• Hot standby
  The dispatch server supports hot standby which enables quick switch to the standby server whenever the active one fails

• Open platform
  Supporting access of third-party systems through APIs or by standard protocols such as CSSI, ISSI, or SIP
  Supporting being invoked by 3rd party systems through APIs, SIP interfaces, web services, or OCX interfaces

• Multi-level dispatch
  Multi-level dispatch can be achieved across different levels of organization by means of dispatch server interconnection and unified authority management